Frequently Asked Questions
Everything you need to know about our peptide raw materials, ordering process, quality standards and delivery. Can't find your answer? We respond within 24 hours.
What peptides do you supply?
We supply Tirzepatide, Retatrutide, Semaglutide and a full range of GLP-1 peptide raw materials at ≥98% purity. Custom peptide synthesis is also available on request.
What purity levels are available?
Standard grade starts at 98%+. Pharmaceutical/research grade is available at ≥99.0% purity, verified by HPLC, MS and COA documentation.
Do you offer custom peptide synthesis?
Yes. We support custom solid-phase synthesis with controlled impurity ≤0.1%, covering sequences from milligram to kilogram scale. Please share your target sequence for a tailored quote.
What grades are available (pharma, cosmetic, food)?
We supply pharmaceutical grade, medical-beauty grade, and food-grade peptides, all manufactured in GMP-compliant workshops following USP/EP standards.
How is purity guaranteed?
Every batch undergoes in-house QC testing: HPLC purity analysis, Mass Spectrometry (MS) identity confirmation, and full Certificate of Analysis (COA). Third-party re-testing is welcome.
How do I get a quotation?
Contact us via WhatsApp or email with your product name, required purity, quantity and destination country. We typically respond within 24 hours with a competitive quote.
Is there a minimum order quantity (MOQ)?
MOQ varies by product. Most standard peptides start from 1g for samples and 10g-100g for commercial orders. Bulk pricing is available for kilogram quantities.
Do you offer sample pricing?
Yes. Research samples (1-5g) are available at preferential rates, including COA and test reports. Delivery is typically 3-5 business days after payment.
What payment methods do you accept?
We accept T/T (bank transfer), Western Union, and cryptocurrency (USDT/BTC) for international orders. Payment terms are negotiable for long-term partners.
What is the standard delivery time?
Standard production and shipping takes 7-15 business days. Rush orders may be accommodated depending on stock availability. Samples ship within 3-5 days.
Which countries do you ship to?
We export to 30+ countries including the US, EU, UK, Australia, Southeast Asia and the Middle East. Our team handles customs documentation and export compliance.
How is the product packaged for shipping?
Products are vacuum-sealed under inert gas (argon/nitrogen), packed in amber vials or foil pouches, and shipped with dry ice or cold packs for temperature-sensitive peptides.
Do you provide tracking information?
Yes. We provide full shipment tracking and proactive updates. Our after-sales team monitors each order until successful delivery and follows up for feedback.
What quality certifications do you hold?
Our manufacturing follows GMP standards. We provide COA, HPLC reports, and MS data for every batch. Facilities comply with USP/EP guidelines and undergo regular internal audits.
Can I request third-party testing?
Absolutely. We encourage independent verification. You may send samples to any accredited lab of your choice. We are fully transparent about our manufacturing processes.
What is your impurity control standard?
Using solid-phase synthesis (SPPS), total impurities are controlled to ≤0.1%. Each related substance is tracked and documented in the batch COA.
Do you support OEM/ODM services?
Yes. We offer full OEM/ODM solutions including custom formulation, private labeling, and tailored packaging. Our multilingual team guides you through the entire process.
Can you supply on a long-term contract basis?
Yes. We welcome long-term supply agreements with volume commitments. Contract clients receive priority production scheduling, dedicated account management, and preferential pricing.
Do you provide regulatory support for imports?
Our export team prepares all necessary customs documents, including commercial invoices, packing lists, COA, and MSDS. We have experience navigating import regulations in major markets.
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Within 24 Hours
Our multilingual team of peptide specialists is ready to assist with product selection, purity requirements, custom synthesis, and export documentation.
瑞肽(广州)国际贸易有限公司 · Room 201, Building B, No.620 Huangbian North Road, Baiyun District, Guangzhou, China